Note: If you use a legacy OpenSesame integration, see How to use the legacy Courses dashboard instead.

The My Courses dashboard shows past and pending administrative activity for courses you’ve delivered.

Delivery actions include:

• Sending a course to an OpenSesame integration.
• Downloading a course package.
• Copying a Quick Launch Link.

To find this dashboard, open your account menu and select Courses.

 

In this guide:

• The dashboard
• The delivery views
• Course availability and learner access
• The Delivered tab
• The Needs Attention tab
  • Course retirements
  • Notifications
  • Suggested replacements
  • Select a replacement
  • Move a course and stop notifications 
• The Archived tab

The dashboard

The My Courses dashboard has three tabs:

1. Delivered
2. Needs Attention
3. Archived

Note: If you create courses with Simon, a Simon Courses tab also appears.

The dashboard opens on the Needs Attention tab.

Each tab has a table and its own search bar.

• To sort results by another column, click that column name.
• To reverse the sort order, click the name again.

To download a table as a spreadsheet file, use the table’s Download CSV tool:

If your account also has a legacy integration, for that information you can open the My Courses menu and switch to the legacy Courses dashboard.

The delivery views

If you deliver courses to learners in multiple ways, each delivery method has its own report. To switch between delivery views, click the current view and select another:

Delivery methods you haven’t used don’t appear.

Course availability and learner access

Course availability can change over time, and the My Courses dashboard helps you manage such changes.

If a delivered course becomes unavailable, for example, when:

• You remove it from the Delivered or Needs Attention tab,
• Its license expires,
• Its status changes from Retiring to Retired, or
• Its Volume or Pay Per Use (PPU) license is Paused,

Then action may be needed in your learning environment, and the steps depend on your delivery method. (More about course retirement appears later in this guide.)

Manual delivery

If you download OpenSesame course packages or course launch links, all delivery steps are manual. If a course becomes unavailable, removing its package or link is also manual.

• Removing or putting back a course using the My Courses dashboard doesn’t change learner access.
• To prevent launches, remove the course package or launch link from where learners can find it.

Integration delivery

If you use an integrated learning platform, most platforms update themselves automatically.

• Such platforms automatically deactivate an unavailable course after the next sync with OpenSesame.
  • Whether enrolled learners can access a deactivated course depends on the platform.
  • For more information, see your platform’s documentation.
• A course reactivates after the next sync when:
  • It was Removed and you put it back in the Delivered or Needs Attention tab.
  • You renew its expired license.
  • You unpause its Volume or PPU license.
  • You try to remove it with the platform’s tools instead of the My Courses dashboard.

If you use an integrated learning platform that doesn’t automatically update, removing courses is manual.

• Removing or putting back a course using the My Courses dashboard doesn’t change learner access.
• To prevent launches, deactivate the course in the platform.

The Delivered tab

The Delivered tab shows:

• Courses delivered from your account.
• How and when they were delivered.
• Their delivery status.

It doesn’t include courses that need attention, were manually removed, or have expired licenses.

The table has four columns:

1. Title - Course details: title, publisher, thumbnail image, duration, and the number of languages.
2. License type - If your organization uses multiple license types for a course, each type has its own row.
3. Date Added - When the course was delivered using the selected delivery view.
4. Status - Whether delivery is complete.
   • For integrated learning platforms, a course has the Pending status until the platform’s next sync with OpenSesame. After the sync, the course has the Delivered status.
   • For other delivery methods, such as downloading packages or using Quick Launch links, a course is Delivered when its package downloads or its link is copied.

When a delivered course needs attention, it moves to the Needs Attention tab. When a course is manually removed or its license expires, it moves to the Archived tab.

Remove a course

Removed courses move to the Archived tab. Whether removal changes learner access depends on your delivery method.

To remove a course, open its Action menu and select Remove: 

To remove multiple courses at once, select them and use the table’s Remove button.

Put a course back

You can undo a removal if the course’s status isn’t Archived or Expired. This is done from the Archived tab.

For more information, see the section on the Archived tab.

The Needs Attention tab

The Needs Attention tab shows:

• Retirement activity from the last 365 days for courses delivered from your account.
• How the courses were delivered.
• Their retirement dates.
• Their retirement status.

It doesn’t include courses with expired licenses, which appear in the Archived tab. (For more information about retirements, see the next section.)

The table has four columns:

1. Title - Course details: title, publisher, thumbnail image, duration, and the number of languages.
2. License type - If your organization uses multiple license types for a course, each type has its own row.
3. Retire date - When a course changes from Retiring soon to Retired. This date can also be found on the course’s details page.
4. Status - One of the following:
   • Retiring soon
   • Retired
   • Paused

When a delivered course is Retired for a year, manually removed, or its license expires, it moves to the Archived tab.

The Paused status can only appear for courses with a Volume or Pay Per Use (PPU) license.

• It means the course has an update available. (If you pause a license yourself, that doesn’t appear.)
• You can accept the update and unpause the course from your main dashboard.
• There’s no need to replace a course unless it’s retiring.

Course retirements

A course may retire due to outdated content, a redesign, a technical issue, or even poor reviews.

OpenSesame sends email notifications for each stage of the process:

1. Retiring Soon
   • The course will retire on its upcoming Retire Date.
   • This stage lasts 90 days.
2. Retired
   • The course has reached its Retire Date and is inactive.
   • This stage lasts 365 days.
3. Archived
   • The course has been Retired for at least 365 days.
   • If launched, it opens to an error message.

When a course has the Retired status, learner access depends on how the course was delivered. After 365 days, the retirement process ends and the course is Archived.

As a best practice, we recommend promptly replacing retiring courses.

Notifications

You receive an email notification from info@opensesame.com within 24 hours of the following events:

1. A course you delivered is scheduled to retire.
2. The course transitions from Retiring to Retired.
3. The course transitions from Retired to Archived.

Each retiring course sends a total of three notifications, and our system sends a maximum of one notification per day. So if multiple courses transition on the same day, you receive a single notification.

To add recipients, see How to add email addresses to your account's Notification List.

Suggested replacements

The first entry in the Needs Attention tab is open by default and has potential replacement courses:

A Curator’s Pick means an OpenSesame content expert suggests that course. All other suggestions are from our machine-learning algorithm.

• To close a recommendations panel, click the course entry that precedes it (not the title).
• To open a recommendations panel, click a course entry or open its Action menu and select View Replacements:

For more information about a course, click its title to visit a details page. From there you can add the course to a List for further review. (For more about Lists, see How to use OpenSesame Lists.)

For more suggestions, you can generate your own recommendations with a Smart List. And for help with selecting a replacement, contact your OpenSesame Customer Success Manager or OpenSesame Support.

Select a replacement

The steps to access a replacement course depend on the license type:

• OpenSesame Plus - Select a different course from the OpenSesame Plus subscription catalog at your earliest convenience. There is no need to make a separate purchase.
• Volume - Since this type is purchased in advance, we recommend purchasing a different OpenSesame course when your 12-month license expires. If all seats are occupied and you need more, select and purchase a new course then. You can’t purchase licenses for a course after it retires.
• Pay Per Use (PPU) - Since this type is purchased at the moment of launch, select a different OpenSesame course and add it to your PPU library at your earliest convenience.

When you have access to a replacement, you can deliver it to learners.

Move courses and stop notifications

When you replace a retiring course and no longer need reminders, move it to the Archived tab. (Whether this changes learner access depends on your delivery method.) Courses there don’t send notifications, and their suggested replacements are hidden.

To move a course, open its Action menu and select Move to Archive:

To move multiple courses, select them and use the Move to Archive button.

To put a course back, see the following section.

The Archived tab

The Archived tab shows:

• Courses manually removed from the Delivered tab.
• Courses manually removed from the Needs Attention tab.
• Courses that transitioned from Retired to Archived.
• Courses with expired licenses.

The table has four columns:

1. Title - Course details including titles, publisher names, thumbnail images, durations, and the number of languages.
2. License type - If your organization uses multiple license types for the same course, each type has its own row.
3. Date Added - When a course moved to this tab.
4. Status - How a course moved. One of the following:
   • Removed - The course was removed from the Delivered tab.
   • Retiring Soon or
   • Retired - The course was removed from the Needs Attention tab.
   • Archived - The course moved from the Needs Attention tab after it was Retired for 365 days. It is now unavailable.
   • Expired - The course moved when its license term ended.

Expired courses might not be retiring. If not, then you can move them back to the Delivered tab by renewing the license.

• To check, click the course title.
• Retiring courses have a prominent banner on their details page.

Put a course back

If you accidentally remove a course or want to see its suggested replacements again, as long as the course isn’t Archived or Expired, you can put it back.

• This returns the course to the Delivered tab.
• If the course is retiring, it moves to the Needs Attention tab instead.

Whether this move changes learner access depends on your delivery method.

Locate the Removed course, open its Action menu, and select Put Back:

To put back multiple Removed courses at once, select them and use the Put Back button.

 

If you have further questions, our Support team is here to help at support@opensesame.com or via live chat and phone. Reach us at (503) 808-1268, ext. 2 (U.S.) or +44 203 744 5541 (Europe).