Note: This article describes a dashboard seen only in accounts that use a legacy OpenSesame integration with their Learning Management System (LMS). For the My Courses dashboard, please see this article.
The legacy Courses dashboard displays course-administration activities, both historical and scheduled, for courses you have delivered. Delivery actions include sending a course to a legacy OpenSesame integration or sending invitations to learners via CourseCloud Legacy. Learners cannot see this dashboard.
Access it by hovering over the account name at top right and selecting “Courses” from the menu:
In this article:
- The Course Management tab
- Suggested replacements
- Hiding courses and stopping notifications
- The integration tabs
The Course Management tab
The Course Management tab allows learning administrators to review any scheduled retirements for courses they have delivered:
Note: If you have licensed a retiring course and have not delivered it, it will not appear here.
When might something retire? OpenSesame works alongside our publishers to maintain a fresh and relevant catalog. On limited occasions, courses may be scheduled to retire—due to outdated content, a series redesign, an unbending technical issue, or even subpar reviews that indicate a break with our rigorous quality standards. (As noted below, email notifications are sent for each stage of the retirement process.)
The first column of this table displays course titles and publisher names as well as thumbnail images.
The second column shows the license type. If your organization uses multiple license types for the same course—such as a Volume ("Standard") license, subscription license (OpenSesame Plus), and/or Pay-Per-Use license—each one will display in a separate row.
The statuses that can appear in the third column are Retiring, Retired, and Archived:
- Retiring courses are scheduled to retire on the future Retire Date. These courses can be used until their license’s term ends, and enrolled learners can still launch them. This stage typically lasts 30 days.
- Retired courses are sunset as of the Retire Date.
- Archived courses have been Retired for a minimum of 12 months. Once a course is Archived it can no longer be relaunched.
The scheduled Retire Date appears to the right of a course’s status.
Finally, the Action column allows you to view suggested replacement courses, which we’ll explore further below.
We recommend promptly replacing retiring courses to ensure your learners have access to the best content available.
The steps to replace a course will depend on its license type:
- For Volume licenses, which are purchased in advance, we recommend simply purchasing a different course from our catalog when your 12-month license expires. It will not be possible to purchase additional licenses for a course once it retires. If your learners occupy all active seat licenses and you need more, please select a new course at that time.
- For OpenSesame Plus subscription licenses, it is unnecessary to wait or make a separate purchase. Simply choose a replacement course from the OpenSesame Plus subscription catalog at your earliest convenience.
- For Pay Per Use (PPU) licenses, which are purchased at the moment of launch, it will not be possible for new learners to launch a course once it has retired. Simply select a different course from our catalog to add to your PPU library.
In all cases, if you are using a Learning Management System, when you add the new course to your LMS please be sure to deactivate the retiring course in your LMS. (Once a course has been removed from our catalog, any attempts to launch it will display an error.) And if you’d like help with selecting a replacement course, please contact your OpenSesame Customer Success Manager or OpenSesame Support.
To see potential alternatives for a retiring course, click its Action menu at right and select View Replacements:
This will expand the table to reveal three options from the OpenSesame catalog:
Note: If there are few suitable replacements, you will see fewer than three suggestions.
A “Curator’s Pick” mark appears when one of our content experts has hand-selected a suggested replacement:
All other suggestions are generated by our machine-learning algorithm to spotlight relevant content.
Check the License Type column to quickly see if you already have access to a suggested course. Dashes will appear for courses that have not yet been licensed:
Click on any suggested course’s title for a closer look, or click its icon at right to add it to a List. (Lists offer a convenient way to gather, organize, and preview courses you want to consider.)
If you dislike the suggested replacements or want to see more, you can generate your own with a Smart List. You can also reach out to your OpenSesame Customer Success Manager, or—if you do not work with a Customer Success Manager—contact OpenSesame Support for assistance.
If a licensed course becomes scheduled to retire and you have delivered it, you will receive an email notification from firstname.lastname@example.org within 24 hours. You will also receive an email notification when it transitions from Retiring to Retired, as well as when it transitions from Retired to Archived, for a total of three notifications per course.
Our system will send a maximum of one notification per day. So if multiple courses gain a retirement date on the same day, you will receive a single notification.
Note: If you manage your OpenSesame account with a team and want additional people to receive these notifications, see this article on how to add them.
Hiding courses and stopping notifications
Once you’ve addressed a retiring course and no longer need reminders about it, you can hide it from view. Hidden courses do not trigger notifications when their retirement status changes. Once a course is hidden, its suggested replacements will also be hidden.
From your legacy Courses dashboard, click on the course’s Action menu and select “Hide Course”:
Note: Retiring courses can also be hidden in bulk by using the checkbox in the table’s left corner and then the “Hide Courses” button at right, by the table’s search bar.
If you accidentally hide a course or otherwise decide to un-hide it, click the course’s eye icon and select “Show Course”:
The integration tabs
Three additional tabs appear for accounts that use a legacy OpenSesame integration: Pending, Failed, and History:
Note: If there are hundreds of entries, they may take a few moments to load.
These tabs contain details about the account’s Send to LMS activity, arranged from the most recent entries to the oldest. They do not appear for accounts that only use CourseCloud Legacy.
The Pending tab shows any courses that have been selected for your LMS and have not yet been sent. Click the "Send to LMS" button to send them all, or click a course's trash can icon if you decide not to send it.
Note: If you use OpenSesame’s legacy SAP SuccessFactors integration, all courses will retain the “pending” status even once sent to the SuccessFactors OCN, and the trash can icon will only successfully remove courses that haven’t yet been sent to the OCN.
The Failed tab will display courses that did not successfully send. If you see this, please contact OpenSesame Support for assistance.
Finally, the History tab will show all courses that have been successfully sent.
If you have further questions, our Support team is here to help via email at email@example.com or via live chat and phone. Feel free to reach us at (503) 808-1268, ext. 2, or at +44 203 744 5541 in Europe.
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