Note: CourseCloud is a limited-access content delivery platform. If you send course invitations from OpenSesame instead, see the documentation on CourseCloud Legacy.

Learning Admins can switch users between Learner and Learning Admin roles. Platform Admins can switch users between Learner and Platform Admin roles.

In this guide:

• Navigate to Department Users & Admins
• Change a Learner to a Learning Administrator
• Change a Learning Administrator to a Learner

Navigate to Department Users & Admins

To update a user’s role, log in to CourseCloud as a Learning Administrator. Select Admin Tools and then the Users tab.

Next, select Department Users & Admins.

Change a Learner to a Learning Administrator

On the Department Users & Admins page, locate the role filter. By default, it is set to Learner.

Open that menu and select Learning Admin.

The first column now lists all Learning Admins in the organization. 

In the second column:

1. Locate the user to update.
2. Select them.
3. Use the Add button.

The user moves to the first column and becomes a Learning Admin.

If the user is logged in to CourseCloud when their role is updated, they may need to refresh their page.

Change a Learning Administrator to a Learner

On the Department Users & Admins page, locate the role filter. If it is set to Learner, open that menu and select Learning Admin.

With that selection, the first column lists all Learning Admins in the organization. 

In the first column:

1. Locate the user to update.
2. Select them.
3. Use the Remove button.

The user moves to the second column and becomes a Learner.

If the user is logged in to CourseCloud when their role is updated, they may need to refresh their page.

If you have further questions, our Support team is here to help at support@opensesame.com or via live chat and phone. Reach us at (503) 808-1268, ext. 2 (U.S.) or +44 203 744 5541 (Europe).