Troubleshoot the progress bar in a course by Cegos

Cegos courses allow a maximum screen resolution of 1920x1080. If your screen is larger, you may find the progress bar caught at 92%:

If you encounter this, try resizing the browser window so it is smaller than 1920x1080, then finish the incomplete module again.

If problems persist, double-check that the browser and system zoom are set to 100%:

• On a PC, press the Ctrl and 0 keys at the same time
• On a Mac, press the Command and 0 keys at the same time

You can check the status of individual modules by opening the course menu. In the following example, the Conclusion section is unlocked because both modules are complete.

If problems persist or you have further questions, our Support team is here to help via email at support@opensesame.com or via live chat and phone. Reach us at (503) 808-1268, ext. 2 (U.S.) or +44 203 744 5541 (Europe).