How to allow pop-ups

If you launch an OpenSesame course and get a blank screen, the course content may be trying to load in a pop-up.

While content hosted by OpenSesame is safe, be aware that pop-up settings affect your browser security for all websites. You can change this setting back after you complete your course.

If you have any concerns, contact your IT team.

Google Chrome (Referenced version: 138.0)

1. In the corner of your browser window, select the menu and then Settings.
2. In the navigation menu, select Privacy and security, then Site Settings.
3. Locate the Content section and select Pop-ups and redirects.
4. Select Sites can send pop-ups and use redirects.

For more information, or steps for mobile devices, see Google’s guide to pop-ups in Chrome.

Microsoft Edge (Referenced version: 138.0)

1. In the corner of your browser window, select the menu and then Settings.
2. In the navigation menu, select Cookies and site permissions.
3. Select All permissions, then Pop-ups and redirects.
4. Turn off the Blocked toggle.

For more information, see Microsoft’s guide to pop-ups in Edge.

Mozilla Firefox (Referenced version: 140.0)

1. In the corner of your browser window, select the menu and then Settings.
2. In the navigation menu, select Privacy & Security.
3. Locate the Permissions section and clear Block pop-up windows.

For more information, see Mozilla’s guide to pop-up settings in Firefox.

Apple Safari (Referenced version: 18.5) - An Apple-only browser

1. In the top left of your screen, select Safari and then Settings.
2. Select the Websites section.
3. In the General column, locate and select Pop-up Windows.
4. Update the When visiting other websites setting to Allow.

For mobile Safari steps, see Apple's guides:

• Block pop-ups in Safari on iPhone (Reverse step 2)
• Block pop-ups in Safari on iPad (Reverse step 2)

If problems persist or you have further questions, our Support team is here to help at support@opensesame.com or via live chat and phone. Reach us at (503) 808-1268, ext. 2 (U.S.) or +44 203 744 5541 (Europe).