Introduction to self-service onboarding

Welcome to OpenSesame!

This guide outlines best practices developed from onboarding hundreds of organizations. Follow along—and use the free resources throughout—to help your training program succeed.

• If you work with an OpenSesame sales representative, you can request implementation services for Phase Two.
• If you also work with an OpenSesame Customer Success Manager (CSM), they will guide you through the process, and the following is an overview of what to expect.

The three phases

1. Plan & Curate. Lay the groundwork for your training program and select courses tailored to your needs.
2. Configure & Test. Set up your learning environment and ensure everything runs smoothly.
3. Launch. Introduce your program with confidence.

Questions?

OpenSesame Support and your Customer Success team are here to help, or use the search bar to find answers in this Knowledge Base.

Ready to begin?

Select Phase one: Plan & Curate to start your journey.