How to use the OpenSesame Plus Insights Dashboard

Note: This dashboard is available to accounts with more than one OpenSesame Plus learner seat.

The OpenSesame Plus Insights Dashboard was created to make tracking and evaluating your training programs faster and easier. It updates as your learners take and rate their OpenSesame courses, offering you quick visual takeaways of key metrics.

To access the Insights dashboard, log in to the account from which you access your organization's licenses. This is often done directly, on opensesame.com, or it may be done from within a learning management system that uses an embedded-catalog integration.

Once logged in, hover your cursor over the account name and choose “Insights” from the menu: 

Your Insights dashboard will automatically open on the OpenSesame Plus tab and load any available activity from the last 12 months.

Our Customer Success and Curation teams recommend monitoring the following key areas to gauge your training program’s performance:

• Seat usage
• Enrollment trends
• Learner satisfaction

To update the time span, select the current Date Filter, adjust the options that appear, then click the “refresh” icon at right:

This will update the reporting below, which begins with the average number of course enrollments per learner, the overall completion rate, and the average of your learners’ course ratings for the selected time period.

Note: An “enrollment” is defined as one launch per learner per course for the selected time period. Also note that if a learner is invited to take a course via a learning management system, OpenSesame will not create a record for them in that course until they launch it.

Next is a bar graph of the license usage for the selected time period, which compares the number of learner enrollments to the number of available seats:

Directly underneath are two graphs showing the Enrollments and Completions Over Time and the Average Course Ratings Over Time, such as in these examples: 

Below these key visuals are four tables, showing the Most Used Courses, Highest Rated Courses, Least Used Courses, and Lowest Rated Courses. You can sort each of these tables by any of their column headers, in ascending or descending order: Publisher, Enrolled Count, Completed Count, Average Rating, or Ratings Count.

Note: A course must receive at least five ratings from your learners before its Ratings details will appear.

Returning to the top of the page, an Activity Report tab appears next to the OpenSesame Plus tab. Click it to explore learner activity in more detail:

This report defaults to include all active courses and learners from the last 90 days. You can use the available filters to focus on a specific time span, course title, or learner. If you alter them, click the refresh icon at right to update your results:

Note: Depending on the length of time chosen and the number of learners, it may take a moment for the data to refresh.

The table of results can be sorted by any of the column headers, in ascending or descending order.

To download a report, hover your cursor over the table's top right corner to reveal an Options icon. Click it, select "Download data" from the menu, and choose your preferred file type from there:

Veteran OpenSesame Learning Administrators will be familiar with the original Activity Report tab from the main OpenSesame Dashboard. There is a delay of approximately 12 hours between when data first registers to that main dashboard and when it will appear in the Insights Dashboard. So if you have a large learner population with high course usage, please note that you may notice minor discrepancies between the numbers in these dashboards. 

The OpenSesame Plus Insights Dashboard helps to visualize data and identify successes in your training program as well as any aspects to potentially improve. And as always, our Curation and Customer Success teams are here to help you curate courses your learners will love. 

If you experience any issues loading your OpenSesame Plus Insights Dashboard, please see this article for troubleshooting.

If you have further questions, our Support team is here to help via email at support@opensesame.com or via live chat and phone. Feel free to reach us at (503) 808-1268, ext. 2, or at +44 203 744 5541 in Europe.