How to check seat usage in your OpenSesame Plus subscription

If you manage an OpenSesame Plus subscription, you can check seat usage at any time. This can be useful when the subscription renews.

In this guide:

1. Open Subscription Management
2. Optional: Download a report

Open Subscription Management

Log in to your OpenSesame account. Open the account menu and select Dashboard.

In the OpenSesame Plus area, select the Manage button.

A list of active learners appears.

The Subscription Management table has the following columns:

• Date added - When the learner was added to the current subscription period. This date updates when your subscription renews. 
• Learner - The learner’s unique identifier. A name may also appear.
  • If you use OpenSesame courses in a learning platform, the identifier comes from that platform. This is often an email address or ID number.
  • Depending on your learning platform setup or single sign-on (SSO) configuration, an anonymized ID may appear instead of a name.
• Completions - The total number of courses the learner has completed since first joining your subscription. This number is not limited to the current subscription period.
• Invite type - This column applies to a legacy delivery method. The default type is Course Specific.
• Learner status - Not used. This column applies to a legacy delivery method.
• Friendly name - Shows the learner name if it is shared with OpenSesame.

Any learner who appears in this table is using a seat.

Optional: Download a report

To review this table in a spreadsheet application such as Excel or Google Sheets, first download a report.

When the Subscription Management table is open, scroll to the end of the page. Select the CSV Download button.

A progress bar appears. When it finishes, a CSV file downloads to your device. Locate it and open it with any spreadsheet application.

For help, contact OpenSesame Support at support@opensesame.com, or use live chat or phone support at (503) 808-1268, ext. 2 (U.S.) or +44 203 744 5541 (Europe).