Testing Best Practices

Testing for a successful launch

A course not playing properly can be frustrating for your learners and lower their perceived value of your LMS and courses. Spending the time to properly test your new OpenSesame courses before launch greatly reduces the support your learners will need.

Creating a plan for testing

OpenSesame recommends creating a plan for testing that aligns with your organization’s needs, timeline and resources. Some tasks for this plan for testing may include:

Writing your testing objectives and project background

Having a written statement on the vendor relationship between your organization and OpenSesame can help get new internal stakeholders up to speed quickly. This may include information such as target launch date, launch population (who will need to access OpenSesame courses), and system(s) being used to deploy the courses.

Identify your testing resources

In addition to the individual(s) who will be doing testing, you should identify additional resources before testing begins, such as:

• IT and security resource (for firewall, system or hardware questions)

• Learning Management System (LMS) administrator(s)

• Your LMS implementation or support team

Define your feedback collection

If more than one person will be doing testing at your organization, centralize the results of your testing so all information is collected from your testers and can be easily reviewed with your OpenSesame Account Executive or Customer Success Manager.

Begin testing

Now that you have a plan, it’s time to get started!  During testing of these courses, OpenSesame recommends organizations consider the following best practices:

Test in representative environments:

You should identify and complete testing in the most common environments of your learners. When identifying what those environments are, we recommend working with your IT resource and answer questions, such as:

• What browsers are your learners using to access the LMS and/or courses?

• Do your learners use a VPN?

• Will you be including OpenSesame courses on your Learning Management System’s mobile app? (if your LMS has a mobile app)

• Are there bandwidth restrictions in certain locations?

Test for completion

Test at least one course from each publisher that you intend to include in your launch.

A complete test should include launching the course in your representative environment(s), using the course navigation and menus, passing of quiz (where applicable) and checking for a completion message from the course as well as in your Learning Management System.

Some courses have additional features that should be included in testing, such as:

• Bookmarking

• Downloadable job-aids or resources

• Accessibility features such as 508-compliance

• Global language options within the course

Additional Testing Resources for OpenSesame Plus

If you are using OpenSesame Plus, begin by reviewing the OpenSesame Plus System Requirements and Testing Guide to ensure your environment is properly equipped. In this guide you will find:

System requirements

Complete list of system and hardware requirements needed for all OpenSesame courses.

Course publisher details:

This section provides an overview of each of the publishers within the OpenSesame Plus subscription. This detailed information will help you as you evaluate publishers and test courses.

Testing details

OpenSesame provides a complete testing package, including:

• One sample course file per publisher listed in the Systems Requirements guide

• Course metadata for all provided course files

• Testing pass/fail requirements

• Course answer keys (where applicable)  

Questions? We are here to help

OpenSesame is here to help you every step of the way. If you have questions along the way, please contact your OpenSesame Account Executive or Customer Success Manager.