Creating a Simon account and adding other users to the account

We’ll walk you through how to create your Simon account and add your team members to it.

In this guide:

• Create your account
  • Quickstart video
  • Steps to create your account
• Activate your account and add team members
  • Quickstart video
  • Steps to activate your account
  • Steps to add team members

Create your account

If you are on trial, start here. If you are a paid customer, start at "Activate your account and add team members to your account."

Quickstart video

Watch this 3-minute video for an overview of how to create your Simon account. 

Steps to create your account

1. Go to your email 

You will need the activation code that was emailed to you from "info@opensesame.com" with the the subject "Welcome to Simon, ...". 

2. Go to the 'Create an Account' page

To set up your account, first go to https://manager.heysimon.com/ and click Create an Account.

3. Register your company's Simon account

Enter your name, email and company. We recommend you use the same company name used for your OpenSesame account. In the Activation Code field, enter the code that was previously sent to you with the information on how to get started with Simon. Click Register Now. You will see a message that your company account has been registered.

Activate your account and add team members

Quickstart video

Watch this 3-minute video for an overview of how to activate your account and add team members. 

Steps to activate your account

1. Activate your user account

Look in your inbox for an email with the subject line "Activate your Simon account". (Sometimes this may take a few minutes). Open it and click Get Started! to activate. If your invitation has expired, please contact support@heysimon.com to request a new activation email. 

Note: It can take a few minutes for the activation email to arrive. If you don't see it after 5 minutes, be sure to check your spam folder or quarantined emails. If you still cannot find the email, please let us know at support@heysimon.com. Also, until you have successfully activated your account and created your password, you won't be able to reset your password using the “Need help signing in” option. 

2. Create your user account password

Selecting the Get Started! link in the email will take you to a page to enter a new password and set your security questions. When you are finished filling out all of the fields, click Create My Account.

3. Log in to your new account

You will be redirected to the sign-in page and can now log in to your account!

Steps to add team members

1. Open the Manage Team page

In your Simon account, once you are signed into the Course Manager, select your profile icon and click Manage Team.

2. Invite a new team member

From the Manage Team page, click the Invite button at the top.

Enter the name and email address of the colleague you want to join your organization in Simon, then click Submit.

The person you invite will receive an email asking them to accept the invitation and activate their account. Selecting Get Started! will direct them to create their own Simon account password. After setting up their account and logging into Simon, they will be able to access and edit existing courses as well as build and edit their own courses!

3. Managing team member access

Any active team members can use the options available in the Action menu (three vertical dots) to resend an invite, deactivate an active member, or reactivate a member who had previously been deactivated. Deactivated team members cannot access the account, but any courses they created will remain for active team members.

If you have further questions, our Support team is here to help at support@heysimon.com