Note: If you're been working with an OpenSesame Customer Success Manager or Account Executive, please contact them for assistance.
You can cancel your account at any time. If you have a recurring OpenSesame Plus subscription, cancel at least a day or two before your next billing cycle to avoid the next automated charge.
- The ability to log in to OpenSesame
- Access to courses and activity reporting tied to your account
- Any course progress
If you want to save your data prior to canceling—or if we can help resolve any issues you've been experiencing—please contact us at email@example.com.
If you've already saved the information you need, log in to OpenSesame and select Account Settings from the menu:
Scroll to the bottom and click the Cancel Account button:
This leads to a confirmation page. Confirming the request will then cancel your account and any recurring OpenSesame Plus subscription order.
If you have further questions, our Support team is here to help via email at firstname.lastname@example.org or via live chat and phone. Feel free to reach us at (503) 808-1268, ext. 2, or at +44 203 744 5541 in Europe.