How to reset your OpenSesame password

To reset your OpenSesame password, first confirm you are logged out. To check, visit https://www.opensesame.com/dashboard.

• If you reach a sign-in page, continue to the next step.
• If you reach a dashboard, open the account menu and select Log Out. When logged out, select the Log In option to reach the sign-in page.

On the sign-in page, enter your email address and select Next.

Note: If you created your OpenSesame account using Google, select Sign in with Google. You won’t need an OpenSesame password.

On the password page, select the Forgot password? link.

Select Send me an email to send a reset link.

The next page has instructions. Check your inbox. 

If there's an OpenSesame account with your email address, you’ll receive an email with a link. The email comes from info@idp.opensesame.com with the subject “OpenSesame account password reset.”

Note: If the email doesn’t arrive, check your spam folder. If it's not there either, confirm with your IT team that emails from info@idp.opensesame.com are allowed.

Use the Reset Password button. The link expires in 5 minutes. (If the link expires before you use it, return to the login page and repeat the previous steps to send a new one.)

The reset link may open one of two pages:

1. A password-creation page.
2. A verification code.

If you receive a verification code:

1. Return to the previous page.
2. Select Enter a verification code instead.
3. Enter the code and select Verify email. This leads to the password-creation page.

Enter a new password.

It needs:

• At least 8 characters (and no more than 128)
• Uppercase and lowercase letters
• At least 1 number
• To be different from your last 4 passwords

For greater security, use a long password that includes symbols.

Re-enter the new password to confirm it, then select Create Password.

This signs you in and goes to the OpenSesame catalog. Your new password is now active.

If you have further questions, our Support team is here to help at support@opensesame.com or via live chat and phone. Reach us at (503) 808-1268, ext. 2 (U.S.) or +44 203 744 5541 (Europe).