[RECORDING] May 2025 Customer Conversation - Rethinking Assessments with AI
In this month's customer conversation, Bryan Banville, Director of Learning & Development at SOCi, takes us behind the scenes of how his team is rethinking assessments.
He walks us through:
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How he's starting to use AI to create and deliver assessments more efficiently
- What he's learned about using AI responsibly (especially in high-stakes areas like coding interviews)
- And how he's making assessments more meaningful for learners and for the business
If you’re exploring ways to get more out of your e-learning program or just trying to make sense of how AI fits into all this, this conversation might be right up your alley!
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Official comment
Bryan recommended a book by Patti Shank, PhD that dives into the assessment framework that he uses:
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