Frequently Asked Questions
Course Questions
- What should I do if my course will not load?
- How can I change the language of my course?
- How do I allow pop-ups?
- My course will not register a completion. What should I do?
- Why can’t I see a part of the course on my screen?
- How do I enable cookies on my browser?
OpenSesame Plus Questions
- Can I purchase OpenSesame Plus for myself?
- See which courses are in OpenSesame Plus
- How do we add more seat licenses to our OpenSesame Plus subscription?
- Can I change the passing score of OpenSesame courses?
- Why won't my OpenSesame Plus Insights Dashboard load?
- I invited a learner to OpenSesame Plus in CourseCloud Legacy. Why do they still see prices?