Note: The below describes our limited-access content delivery platform for early adopters. If you are not an early adopter, please see the section on CourseCloud Legacy.
Shortly after OpenSesame’s implementation team creates your CourseCloud Learning Administrator account, you’ll receive an automated email that looks like this:
This email will be sent from email@example.com and will contain your unique CourseCloud username, a temporary password, and a link for logging in. (If you know that a CourseCloud account has been created for you but haven't received this email, please check your spam folder. If it's not there, confirm with your IT team that messages from OpenSesame are allowed.)
Follow the email's link to CourseCloud's login page here:
Enter the username and temporary password from your email and click the Log in button. You will then be prompted to re-enter your temporary password, enter a new password, confirm it, and click Save changes:
The new password must be at least 8 characters long and include at least one number, one lowercase letter, one uppercase letter, and at least one non-alphanumeric character (such as *, -, or #). You can change this again at any time from your account menu.
If these password requirements are met, you will see a message confirming the change was successful:
With that, your new password is now active!
To log out, click on your account menu at top right and select Log out. Otherwise, your CourseCloud session will automatically time out after 8 hours.
If you have further questions, our Support team is here to help via email at firstname.lastname@example.org or via live chat and phone. Feel free to reach us at (503) 808-1268, ext. 2, or at +44 203 744 5541 in Europe.