OpenSesame is committed to enterprise-grade security and performance. We no longer support IE9 to access our course catalog because Microsoft ended support for it in 2016. Furthermore, as of 01 July 2018, our courses will no longer play using IE9.
Why?
Microsoft ended support for Internet Explorer 9 in 2016. Based on our data, a very small percentage of our customers are still using IE9 so we decided this was a good time to end support.
What does this mean for me?
As of 01 July 2018, you will no longer be able to play courses using IE9. Further, our community support team will not able to troubleshoot issues related to using OpenSesame with unsupported browsers.
What is the benefit from switching away from Internet Explorer 9?
Accessing OpenSesame with supported browsers means improved security, since these browsers are up-to-date and protected from the latest security threats. Further, you will be able to take full advantage of the latest and greatest OpenSesame features and enhancements, fully tested and supported on these browsers.
What do I need to do?
Use supported browsers to access OpenSesame. They include:
- The latest versions of Google Chrome or Mozilla Firefox
- Safari (For Safari, get the latest version through the Software Update command, available through the Apple menu on OS X.)
Some organizations have formal processes for updating browsers. If this is the case at your company, reach out to your manager and/or IT department before updating.
Questions?
If you have any questions, please contact OpenSesame Support or visit our user group.
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