Sometimes support needs to take a closer look at a course to diagnose the problem. If you're unsure how to take a screenshot, you can learn more about how to do this here.
Articles in this section
- Adjusting your settings to enable TLS 1.2
- TLS Versions 1.0 and 1.1
- How do I reset my password?
- What should I do if my course will not load?
- My course will not register a completion. What should I do?
- Why can’t I see a part of the course on my screen?
- How do I take a screenshot?
- How do I enable cookies on my browser?
- How do I know what browser I'm using?
- The course isn't playing correctly in Internet Explorer (Trusted Sites)