In most cases, learners occupy a seat as soon as they launch a course for the first time.
There are two exceptions:
- With CourseCloud Legacy, even when a license is Pay Per Use (PPU), learners will occupy a seat as soon as their invitation is sent.
- With Pay Per Use (PPU) licenses, which incur a charge when first used, learners occupy a seat once they spend a total of two minutes in a course or once they launch the course twice.
If you have further questions, our Support team is here to help via email at email@example.com or via live chat and phone. Feel free to reach us at (503) 808-1268, ext. 2, or at +44 203 744 5541 in Europe.