Sometimes a course will load but there are still problems with the video. If you're using Internet Explorer, this may be a sign that some of the content is being blocked and you need to adjust your Trusted Sites. To do this, please take the following steps:
- Click on Trusted Sites (In Internet Options > Security Tab)
- First, uncheck “Enable Protected Mode”
- Next, click on the "Sites" icon
- Once you do that, a new window will open
- Please enter "https://*.opensesame.com" in this window
- Finally, please click "Add"
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