Publishing and Troubleshooting

  • Jul 11, 2016

    Why don’t I see my course in the search results?

    The first step is to make sure that your course is validated and submitted to the moderation queue. We will then publish the course within 48 hours. After that, if you are still not seeing your course in the search results please contact us for further assistance.

  • Jul 11, 2016

    What are the recommended image proportions for the course screenshot?

    16:9. Course images must be at least 680x383 pixels.

  • Jul 11, 2016

    Should I compress my course files?

    OpenSesame compresses text files, but course authors should compress any media assets for effective delivery to end users.

  • Aug 15, 2016

    Why is my course layout broken in the validation window?

    The HTML pages that contain your course should be as simple as possible. You can use scripts or CSS to control layout, but please make sure your content fits or scrolls within the parent window. Your course will be most compatible if you avoid trying to resize or reposition the parent window. Popup windows are allowed but not recommended because mo...

  • Aug 15, 2016

    My course isn't validating. What could be the problem?

    If your course plays but does not validate: Go back and verify the completion settings in your development tool and make sure you completed the steps. Sometimes, rapid development tools can get out of sync with courses. For example, tools can lose track of the slide count if slides are added or deleted. To fix these kinds of bugs, reset the...

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